Privacy Policy
Last updated: May 2026

Welcome to Serene Spaces Taupō.
We value your privacy and are committed to protecting your personal information in accordance with New Zealand privacy laws.
This Privacy Policy explains how we collect, use, store, and protect your information when you use our website or contact us regarding our services.
Information We Collect

We may collect personal information including:

• Name

• Phone number

• Email address

• Property address

• Booking or enquiry details

• Information submitted through contact forms

• Website usage data through cookies or analytics tools

How We Use Your Information
We use your information to:

• Respond to enquiries

• Provide quotes and bookings

• Deliver cleaning and home organisation services

• Improve our website and customer experience

• Communicate regarding appointments or services

• Send updates relating to bookings or enquiries

We do not sell or rent your personal information to third parties.

Cookies & Analytics
Our website may use cookies and analytics tools such as Google Analytics or Meta Pixel to better understand website traffic and improve advertising performance.
These tools may collect anonymous browsing information such as:

• Pages visited

• Time spent on site

• Device/browser type

• General location data

You can disable cookies through your browser settings if preferred.
Data Protection
We take reasonable steps to protect your personal information from misuse, loss, unauthorised access, or disclosure.
Only authorised personnel have access to customer information where necessary to provide services.

Third-Party Services
We may use trusted third-party services for:

• Website hosting

• Online forms

• Analytics

• Advertising

• Payment processing

These providers may handle limited information necessary for their services.
Your Rights
You may request access to, correction of, or deletion of your personal information at any time.
To make a request, please contact us directly.

Contact Us
If you have questions regarding this Privacy Policy or your personal information, please contact:
Serene Spaces Taupō
Email: serenespacestaupo@gmail.com
Phone: 0273920829